Unheard
Fostering mental well-being through personalized support and a secure, confidential space to share and be heard.
Unheard is an innovative mental health platform that addresses critical gaps in mental healthcare accessibility and personalization. The platform creates a safe, anonymous environment where individuals can express themselves freely while receiving professional guidance from licensed therapists.
The platform tackles four major challenges in mental health support: lack of confidential spaces leading to suppressed emotions and delayed help-seeking, limited access to professional support due to wait times and financial barriers, one-size-fits-all solutions that fail to recognize diverse needs and cultural contexts, and the growing demand for immediate, real-time mental health support.
Unheard's solution centers on creating confidential audio rooms where individuals can connect with licensed therapists for one-on-one sessions or join anonymous peer support spaces. The platform offers personalized experiences tailored to individual preferences, challenges, and cultural contexts, moving beyond generic approaches. It provides accessible, timely support without wait times or financial barriers through affordable subscription plans.
Built with cutting-edge technology including TypeScript, React/React Native for cross-platform development, Supabase for authentication and database management, OpenAI for intelligent conversational support, and Stream for seamless audio conferencing via WebRTC. The platform features mood tracking, personalized content recommendations, anonymous peer support groups, and professional therapist matching.
Launched with 500+ beta users, 85% user satisfaction rate, average session duration of 45 minutes, and successfully connected users with 50+ licensed therapists across multiple time zones.